Contact Us
We’re always happy to hear from you! Whether you have questions about Modere products, tracking your order, making a phone order, shipping times, or joining our clean-living community, our Australian team is here to help.
Reach out anytime — we’re passionate about helping Australians live cleaner, healthier, and more confident lives.
How to Get in Touch
Use the form below to get in touch — we usually respond within 24 hours.
Send us a Message
Phone Calls & Phone orders:
Can I make an order by phone?
= Yes, absolutely. We’d love to take your order by phone – Call us on 0481082433.
Phone calls and Customer Enquiries:
If you would like to have a chat – we are happy to do so. Give us a call on 0481082433 or message us your phone number and a good time to call and we will give you a ring.
Business Hours
Monday – Saturday: 9:00 am – 7:00 pm AEST
Sunday & Holidays: Closed
Location: NSW, Australia
Customer Service is important to us
Our Modere customers are a top priority! Our team is here to provide fast, friendly, and reliable support so every customer enjoys a smooth, stress-free Modere experience.
We genuinely care about our customers and believe great service makes all the difference — that’s why we treat every question, order, and request with care and attention.
We’re not just a online shop, we’re part of a growing community of Australians who love Modere’s clean-label wellness, collagen science, and eco-friendly home products.
Whether you’re looking for Modere Shape, Liquid BioCell Collagen or advice on choosing the right supplement, our customer care team is here to guide you.
Do you have a question about the Modere products? Contact Us today — we’re local, friendly, and here to support your wellness journey.
Helpful Links for Australian Customers
Shop Modere Products | Shop Liquid BioCell | Shop Weight Loss | Antiaging | About Us | Shipping & Returns | Join Shaklee